Privacy Policy

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Introduction
Welcome to Insight Interviewing. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly. This policy outlines the types of personal information we collect, how it is used, and the measures we take to protect your data.

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Who We Are
Insight Interviewing is based at 34 Grafton Street, Dublin 2, D02 XY06, Ireland. For any privacy-related inquiries, you can contact us via:

• Email: contact@insightinterviewing.com

• Telephone: +353 853869111

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Personal Data We Collect and Why We Collect It
We collect the following types of personal information to provide our services:

• Names and Contact Details: For communication and service updates.

• Addresses: For service provision and delivery.

• Information Relating to Compliments or Complaints: For resolving disputes and handling feedback.

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How We Use Your Data
Your information is used to:

• Provide services and goods, including delivery.

• Send service updates or marketing communications (where consent is provided).

• Comply with legal requirements.

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Lawful Bases for Processing
We process your personal data based on:

• Consent: You have given clear permission for us to process your personal data for specific purposes.

• Contract: Processing is necessary to enter into or carry out a contract with you.

• Legal Obligation: We are required to process your data to comply with legal obligations.

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Data Security
We are committed to ensuring your data is secure. We use a range of measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

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Sources of Personal Data
We collect personal data directly from individuals who interact with us through our services and website.

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Sub-Processors and Third Parties
We use the following system to manage personal data:

• Wix: For providing the web platform.

 

We currently do not share personal data with any other parties unless legally required.

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Data Retention
We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. Once the data is no longer required for these purposes, it will be securely deleted or anonymised.

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Your Rights
Under GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. If you wish to exercise these rights, please contact us at contact@insightinterviewing.com.

 

How to Complain to a Supervisory Authority
If you have concerns about our information rights practices, you have the right to lodge a complaint with your national data protection authority. We do encourage that you reach out to us first however, so we can endeavour to resolve the issues first.

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Contacting Us
If you have any questions about this privacy policy or our treatment of your personal data, please contact us at contact@insightinterviewing.com.

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Changes to This Policy
We may update this privacy policy from time to time. Any significant changes will be communicated via email or by posting the updated policy on our website.

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Effective Date
This privacy policy is effective as of October 2024.

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